Return & Refund Policy

We want you to be satisfied with your purchase. If you are not completely happy with your order, we are here to help.

Returns

  • Returns are accepted within 2 days of delivery.

  • Items must be unused, unworn, and in original condition.

  • Items must be returned in their original packaging with all tags attached.

  • You must provide proof of purchase or order number when requesting a return.

Non-Returnable Items

The following items cannot be returned:

  • Used or worn items

  • Items damaged due to misuse

  • Items returned after 2 days of delivery

  • Final sale or clearance items (if applicable)

Refunds

Once we receive and inspect your returned item:

  • If approved, the refund will be issued to the original payment method.

  • Please allow 5–10 business days for the refund to appear in your account.

  • Refund requests made after 7 days of delivery will not be accepted.

Return Shipping

  • Customers are responsible for return shipping costs.

  • If the item received is defective or incorrect, we will cover the return shipping.

How to Start a Return

To request a return, please contact us at:

📧 support@sundayhoodieau.com